Hartford, Connecticut, United States:
Aetna’s international customers living outside the United States now
have one less hassle: They can use their smartphones to handle their
health claims paperwork – no matter where they are.
This week, Aetna (NYSE: AET),
a leading global diversified health care benefits company, introduced
its Mobile Assistant App that lets its international customers file
their medical claims and receipts right from their smartphones.
Available for both iPhones and Android phones, the app is easy to use,
fast and secure. Members can use the camera on their phones to take
pictures of their documents and, with a click, submit their claims.
“At Aetna, we are harnessing the power of technology to connect our
customers to personal health data so they can manage all aspects of
their health, on their terms, when and where it suits them,” said Sandip
Patel, head of Aetna International. “Our Mobile Assistant App is one
more way we are helping our global customers take charge of their health
and health care.”
Currently available to Aetna’s international customers living outside of
the U.S., the Mobile Assistant App will be rolled out to U.S.
expatriates later this year. The app is not available for members
covered by health benefit plans in China, where regulations require
original documents to be submitted.
The free Mobile Assistant App can be downloaded from the Apple
App Store or Google
Aetna has been a pioneer in developing mobile technology tools to help
its customers manage their health and health care. The company offers
free provider directory apps that let its international members find
nearby doctors and hospitals in Aetna’s network of more than 70,000
international providers and more than one million providers in the U.S.
Aetna also has apps that can help its customers understand their
symptoms, monitor their exercise and eating habits, and track their
In December 2012, Aetna was honored with an Asia-EMMA award for the most
innovative use of technology in global mobility by the
Forum for Expatriate Management.
About Aetna International
Aetna International is committed to helping create a stronger, healthier
global community by delivering comprehensive health benefits and health
management solutions worldwide. Aetna International's expatriate
business is one of the industry's largest and most prominent
international health benefits providers, supporting more than 500,000
members worldwide. The organization’s expatriate offerings include
medical, dental, vision, life, disability and emergency assistance.
Aetna International’s health management business collaborates with
health care systems, government entities and plan sponsors around the
world to design and build locally applied health management solutions to
improve health, quality and cost outcomes. For more information, see www.aetnainternational.com.
Aetna is one of the nation's leading diversified health care benefits
companies, serving approximately 37.3 million people with information
and resources to help them make better informed decisions about their
health care. Aetna offers a broad range of traditional, voluntary and
consumer-directed health insurance products and related services,
including medical, pharmacy, dental, behavioral health, group life and
disability plans, and medical management capabilities, Medicaid health
care management services and health information technology services. Our
customers include employer groups, individuals, college students,
part-time and hourly workers, health plans, health care providers,
governmental units, government-sponsored plans, labor groups and
expatriates. For more information, see www.aetna.com.
Marnie Goodman, 860-273-2314
James Simpson, +44 (0)1372 807189
Mobile: +44 (0)7771 920893