The Event Chairman, Mr Deepak Muthreja
, Principal Consultant & Business Head, BMGI
, shared how businesses could create business alignment and at the same time create the future using the Performance Excellence way
. He illustrated various performance excellence models and emphasized on high impact models, like Hoshin Planning and JTBD
(Value Creation Model). Additionally he shared that Structured Innovation
has been a new focus area for businesses who want to tackle the “product/process/business model innovation challenge” for driving the next wave of growth.
On establishing excellence framework for organizations to solve problems & transform Business, Mr Pankaj Aggarwal of Indus Towers Limited
shared the Cost Competitiveness Approach for
improving business margins by using Lean Six Sigma, while Dr Krishna Kumar of Maruti Automotive Centre of Excellence (former director)
highlighted the various quality concepts propagated by quality gurus such as Deming, Juran, Crosby. He further stressed on several principles of quality that organizations can in their quest for long-term sustenance and growth.
On whether organizations are more tool-focused and hence missing the forest from the trees on Lean-Six Sigma, Mr S K Sharma of Bharti Airtel
shared a service-based approach
for improving the services from a customer’s perspective while Mr Rupesh Agarwal, of Hindustan Unilever
, spoke on how HUL through their “Partner to Win” program has been extending the quality and improvement programs to their partners in a bid towards creating an efficient value chain to best serve their customers.
Mr Bill Remy of TBM Consultants
showcased the benefits of adopting Lean Product Development
vis-a-vis traditional product development methodologies and similarly Mr N C Narayanan
of SSA Business Solutions
presented the benefits of Design for Six Sigma (DFSS)
and stressed on the benefits of organizations setting up Design Excellence as a next level of quality improvement programs. Mr K Kulbhushan of Jubiliant Life Sciences
through an award winning case study on Domino’s Pizza demonstrated how his team has successfully applied DFSS in arriving at an optimal Capex – Opex investment model
and arrived at an integrated plan for sustaining their growth for the next 10 years considering that their business had a significant 40 % year on year growth. DFSS was used to uncover estimation of future demand & store wise Inventory levels, maximization of value in new product development, identification of central warehouses, store locations & capacity planning, logistics optimization for an optimal supply chain and aligning Sales & Operational Plan among other areas.
Supporting Mr Muthreja’s
point of creating organizational alignment and a top down approach for driving quality improvement programs like Lean-Six Sigma, Prof B K Srivastava, Center of Excllence of Amity University
shared that improvement initiatives success is multi-fold when they are tied to the business objectives. Mr Uttam Bose of Hindustan Motors shared that LSS programs
are increasingly getting discussed in their board meetings as LSS is becoming increasingly important for businesses & operations.
Commenting on how Lean Six Sigma creates value and accelerates organizational growth, Ms Subhi Seth of Genpact
shared how LSS is embedded into their DNA and at the heart of their transformation capabilities & value driver for their clients. Investments in LSS are categorized under R&D at Genpact and have resulted in over 50 % improvements in their revenues over last 3 years.
Mr Pratyaya Chakrabarti of Jyothy Laboratories
endorsed Mr Rupesh Agrawal’s
view of the importance of organisations to extensively start looking at including partners in their LSS initiative. He illustrated how his company was able to value engineer Maxo – their liquid vaporizer by involving their supply chain partners to arrive at a superior product and enhancing customer experiences with practically no increase in product cost.
Mr Nitin Bankar of Maersk India
mentioned on how his team had been able to leverage technology for creating an internal Operational Performance Planning and Review framework which has helped them to provide a one view of Operational Excellence project improvements. Similarly Mr Santosh Kumar Pandey of Dell Global Analytics
, through an interesting presentation shared how Dell has been successful in deploying Lean Six Sigma internally as well as extending it to their ecosystem. With a case study, he explained how Dell created a collaborative business strategy to manage quality in supply chain.
The event was well received and witnessed interesting thoughts from excellence practitioners from various industries, thought leaders from academia and social institutions.
To view the recorded webcast, please click below link:
Breakthrough Management Group International (BMGI), global consulting firms with a strong focus on delivering results, partners with organizations in various stages of their business life cycle to transform their business performance. BMGI is recognized as the world leader in harnessing the power of cutting edge techniques in the area of Innovation, Strategy, Problem Solving and Business Transformation
for achieving tangible business results. BMGI enables businesses drive growth and improve profitability. Headquartered in the US, BMGI has offices in 13 countries around the globe. BMGI has delivered cumulative benefits to its clients worth several billion dollars with an ROI of 5:1 to 20:1.
To view the photographs, please click on the links given below:
The Event Chairman, Mr Deepak Muthreja, Principal Consultant & Business Head, BMGI, adressing the inaugural CII session
Mr Deepak Muthreja, Principal Consultant & Business Head, BMGI, moderating the panel discussion
Deepak Panda, Breakthrough Management Group International (BMGI), +91 (22) 40020045/ +91 9987303383