IMC Ramkrishna Bajaj National Quality Trust Presents an Executive Briefing on “Demystifying Performance Excellence in Healthcare”

Last Updated: Tue, Feb 05, 2013 18:10 hrs

Mumbai, Maharashtra, India:Performance excellence is not an accident; it is the result of determined and structured actions. Healthcare organizations in India are striving to differentiate themselves by adopting a systems perspective to reach higher levels of performance excellence. Organizations are working towards protecting clinical quality, managing costs, increasing efficiency, appropriately leveraging technology and improving satisfaction for both patient and staff. Performance excellence in healthcare is reflected in the performance results achieved. These results are a complex mix of:

-- Healthcare outcomes
-- Process Outcomes
-- Customer focus outcomes
-- Workforce focused outcomes
-- Leadership and governance outcomes
-- Financial outcomes
-- Market outcomes

In order to help healthcare organizations navigate a performance excellence journey, the IMC Ramkrishna Bajaj National Quality Trust has defined a model for ease of adoption. Basically it is an aggregation of global healthcare best practices. The IMC RBNQA Trust has organized a half day briefing to demystify the various dimensions of the IMC RBNQA performance excellence model. The briefing will be of value to all clinical and non-clinical members of a health care organization. It will be ideal for seniors in charge of Transformation Management.

Date: 16th February, 2013

Time: 10 am to 1pm

Venue: Indian Merchants Chamber, Church gate, Mumbai

Format: Briefing and Short Exercises

Entry: No charge (Prior Registration Must)

Faculty: Dr. Geeta Bharadwaj, Lead Trainer IMC RBNQA Trust

Speakers: Suresh Lulla, Chairman IMC RBNQA Awards Committee, Founder and MD,Qimpro Consultants Pvt Ltd

Mr. Anil Kamath, Chairman, Esemcee Strategic Advisors Shallanay Mallashaw Camatx Associates Management and Healthcare Strategists.

For details please contact Maya Desai : 022- 2204 6633, 2202 5438
Eden Menon, William Mills Agency India, +91 9869810067

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