SpiceJet's aircraft utilisation has risen to 12.5 hours daily. Company sources claim this is the highest among all domestic airlines.
The airline has also been able to cut costs, deciding to carry out maintenance checks at GMR's facility for maintenance, repair and overhaul at Hyderabad, instead of sending the aircraft abroad.
Upgrade of passenger reservation software (which reduces cost of ticket sales) and replacing older aircraft with new ones have also reduced costs.
Mills doesn't prefer the words 'cost cutting', as he believes these have a negative connotation.
"It is about bringing efficiency," he says, adding, "The operating environment has been difficult. We were impacted due to competition selling below costs and heightened fuel costs."