Agra, however, is only one side of the story of India's experimentation with the distribution franchise model.
The other half of the tale involves the same company but a different city, Bhiwandi, on the outskirts of Mumbai.
Given Torrent's travails in Agra, it is one rich in irony.
The franchise model now being championed by reform-minded policymakers in India won acceptance because of Torrent's success in dramatically cutting distribution losses in Bhiwandi, a grimy textile town of less than a million people.
When Torrent took over in 2007, Bhiwandi paid for barely 40 percent of the electricity it consumed. Three-quarters of consumers were not accurately metered and transformers failed frequently.
This changed dramatically in just four years: 99 percent were metered and losses shrank to less than 20 percent.
Torrent's success lay in extensive security of the network and vigilance that curtailed theft. Investment in infrastructure ensured quality of supply.