India's postal system is a huge asset which is currently under-utilised, under-skilled and under-developed. The 150,000 post offices in a country of 640,000 villages (that's where the post office really matters) represent a reach unmatched by any other organisation.
If it is developed and used well, it can give a leg-up to those parts of the country and their denizens who have benefited the least from the high growth of the post-reform period.
Till not so long ago, post offices were relics of the past where the urban middle class would not venture unless absolutely necessary.
Text: Business Standard
Images courtesy: Wikimedia Commons and AFP