Columbia Asia Hospitals launches integrated app that offers patient data to physicians

Last Updated: Tue, Feb 12, 2019 18:19 hrs

Bengaluru: MphRx, a healthcare technology company announced that Columbia Asia Hospitals will start offering patient data on web, android and apple devices to its doctors and patients.

Columbia Asia Hospitals is a chain of 28 hospitals spread across India, Malaysia and Vietnam.

The patient facing applications are currently available on Web, Android and Apple Devices.

In a release shared on Monday, the company said that Columbia Asia would be offering this service to its patients and doctors via the Minerva platform.

Minerva, an integrated patient engagement application, provides an aggregated view of patient’s health data across the network’s hospitals and enables online booking of health care services and physician appointments.

“Minerva’s industry standard open platform approach enabled us to execute our digital patient engagement strategy,” says Deen Sulbigar Ali Ahamed (Zulfi), Group Head of IT, Columbia Asia Group of Hospitals.

The physicians at Columbia Asia Hospitals, via the Minerva physician application will get instant access to aggregated medical records, order laboratory and radiology services for patients, add and edit progress notes, and view and edit discharge summaries of any in-patient episode.

The Minerva Customer Care application provides marketing and helpdesk tools that enable the Columbia Asia Customer Care department to manage on-boarding of patients, book and manage appointments on the behalf of patients, and set up and manage appointment slots for all physicians.“Minerva is a unified platform that allows patients to book and manage appointments through any channel of their choice whether it’s website, mobile app or even by making a call to customer care. Patients can avoid hospital queues by registering online and paying for consultation and services through the app. Further, patients get notified when their reports are ready and they can easily view the lab results and download reports from anywhere. We are excited to roll out this solution, and look forward to giving our patients a simplified and seamless experience,” added Ahamed.

“We feel extremely proud and honored to be chosen as the technology partner for Columbia Asia Hospitals in their digital transformation journey, providing health applications to improve patient engagement and drive clinical excellence,” said Mahesh Uberoi, President, and CEO of MphRx.

Uberoi further explained, “Columbia Asia is one of the largest network of hospitals in South East Asia and has been expanding its care network quite rapidly. This implementation was particularly complex with its multi-national requirements and we are proud to have deployed our product at this scale. It’s a one-of-a-kind deployment, where a health system has deployed a single digital platform across multiple countries that they operate in. With Minerva as the underlying platform, Columbia Asia Hospitals can easily scale up their IT infrastructure to support the broadening patient base and deliver a seamless user experience at the point of care across all its facilities.”

The press release says that in a short span of nine months since the first Columbia Asia hospital went live on Minerva, hundreds of thousands of appointments have been booked through the platform.