ICICI asked to pay Rs 25,000 to consumer

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New Delhi: Coming down heavily on an "unethical and unscrupulous act" of the ICICI Bank, the Delhi Consumer Commission has asked it to pay Rs 25,000 to a woman for harassing her to repay a car loan, which she had cancelled.

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Kiran Sikri, a Delhi resident, was served two notices by the bank on account of dis-honouring of post-dated cheques, which she had deposited at the time of availing the car loan, despite the fact that she had applied for its cancellation.

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"It is not understandable what prompted the ICICI Bank to indulge in such unethical and unscrupulous act ... It sent letter dated December 8, 2004, calling up Sikri to pay Rs 9,029 on account of dis-honouring of the cheque," the Commission, headed by Justice J.D. Kapoor, said.

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"Another notice was sent on January 7, 2005, calling upon Sikri to pay Rs 18,085. The bank did not stop here. It started threatening her to initiate criminal proceedings under Section 138 of Negotiable Instruments Act," the Commission noted.

Sikri approached the Commission seeking enhancement in compensation of Rs 10,000 awarded to her by a District Forum, which she termed as meagre for the suffering she underwent.