LPG consumers need not panic: IOC, BPCL

Last Updated: Sun, Oct 14, 2012 07:47 hrs

IOC has asked consumers to book LPG refill through IVRS or SMSes so that refills reach genuine users

With the festive season round the corner, oil marketing companies IndianOil Corp Ltd (IOC) and Bharat Petroleum Corp Ltd (BPCL) today assured consumers there was no shortage of cooking gas, and the supply would not be interrupted.

The companies said there were enough liquefied natural gas (LPG) cylinders available in the market to meet the demand of both domestic and non-domestic consumers.

IOC and BPCL said they had separately undertaken the know your customer exercise to further streamline LPG distribution. Last month, the Central government had limited the number of subsidised LPG cylinders to six per year per family.

According to the decision, consumers are eligible for three subsidised cylinders between September 14, 2012, and March 31, 2013. However, there is no cap on the number of non-subsidised cylinders, which consumers will have to buy at the market price.

To streamline the distribution process, sked consumers to stick to the existing system of LPG refill bookings through IVRS (Interactive Voice Response System) or SMSes so that refills are reached to genuine users.

Consumers are also advised to ensure that entries of refill supplies are properly made by the delivery boys in the domestic gas consumer card (Blue Book) issued by their distributors. Customers without the Blue Book, however, will have to contact their Indane distributor to obtain one.

BPCL has also asked consumers to ensure that they possess the domestic gas consumer card booklet with the serial number and consumer number entered by the distributor.

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