Bangalore, Karnataka, India:Resolvity, Inc. a leading provider of on demand IVR and speech recognition in the US, has started its foray into the rapidly growing Indian cloud telephony and IVR market with the launch of VoiceGain ( http://www.voicegain.com). VoiceGain is a cloud telephony solution for Indian small and medium enterprises (SMEs). Resolvity is financially backed by Nadathur Holdings and Investments, a Private-Equity fund founded by Mr N.S. Raghavan, Co-Founder of Infosys.
“Resolvity’s cloud Speech IVR platform processes over 60 million inbound & outbound customer calls annually for Fortune 1000 companies in the US” said Arun Santhebennur, Co-Founder and CEO of Resolvity Inc., “We are now bringing the same scalable technology platform and years of expertise in state-of-the-art cloud telephony and hosted IVR solutions to the Indian SME market”
“In India, professional telephony and PBX systems for customer call management and CRM have so far been restricted to large enterprises such as banks, telecom and insurance companies who have the capital to procure and integrate such systems with their IT infrastructure” said Sudhir Shenoy, Senior Vice President, Resolvity India “VoiceGain will now allow SME businesses to leverage the same telephony capabilities as a large corporate and allow them to serve their prospects and customers professionally 24x7 on a pay-per-use model”