Chennai airport`s modernization project was meant to ease congestion, enhance passenger comfort and in short, offer a never before felt departure and arrival experience for passengers. Post the modernization efforts, the terminal which had been put in cold storage for long, finally opened for business mid-April.
Passengers said it would have been more apt if it had opened on April 1, the All Fools` Day. Expecting to walk into a Dubai airport kind of experience travelers instead found as though they had stepped into a movie set at pack-up time. Carpenters` tools, the clutter of masonry, blocked drainages, leaky or non functioning toilets and soggy carpets greeted passengers. The crowning glory of course was when over 40 false ceiling panels - or a little over 70 sq m - near boarding gates H1 and H2 came crashing down. Luckily there was no flight scheduled at that hour, and officials must be patting themselves for achieving zero injury.
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A few days earlier, some glass panels had cracked, and even if you argue that a certain percentage of glass panels crack in all airports, too many things were happening at the Chennai airport that if someone wants to make a satellite television serial on the supernatural, they don`t have to go location hunting. They can simply set up cameras or better yet, borrow CCTV footage.