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Banking Ombudsman News
Banking: Prashant Joshi My bank has raised the fee applicable on certain services. Also, recently they charged me a fine for not doing any transactions in a particular month. While opening the account, I was informed of all charges. But banks seem to change rules according to their whims and fancies and not inform the account-holders. In such cases when the consumer remains uninformed, is there a possibility that we can complain
How to use bank ombudsman
Two in every three complaints was turned down as the customer was ignorant about rules.
Technology use yet to reflect in better services: Chakrabarty
Even as banks adopted technology in the decade gone by, the envisaged benefits were yet to reach the customers, the Reserve Bank of India (RBI) said on Wednesday.
DEBT COUNSELLING: Sanjay Agarwal
What is the role of a nodal officer in a bank? I have some issues with my bank. How do I get in touch with this official? I am told that the Reserve Bank of India (RBI) has asked banks to
No cure for credit card blues
The mantra that customer is the king is changing course for credit card users. The result: while the country’s credit card customer base is shrinking, complaints against issuers are on the rise. |
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