Communications News
Nasdaq plays tough with clients angry over Facebook
It's crisis communications 101 for Corporate America: when a company bungles an event as big as the Facebook IPO, alienates customers, and spawns lawsuits and regulatory inquiries, the CEO apologizes and agrees to provide compensation to make things right. Everyone can then move on. Not so at Nasdaq OMX Group , where technology glitches and a communications breakdown marred Facebook's $16 billion
Communications Galleries
Communications Videos
|
|
