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MS takes stake in 24/7
Microsoft, the global information technology major, has taken a stake in 24/7 Customer, a provider of back-office support and services. Microsoft’s interactive self-service assets (client, people and technologies) are to be merged with 24/7 Customer, to be now known as 24/7 Inc. The agreement also includes a research and development partnership and long-term IP licensing for speech-related technologies. The
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