50% organisations will see collaboration between biz, IT teams by 2022

Last Updated: Thu, Jan 16, 2020 18:17 hrs
Corporate Office (ANI photo)

Mumbai: Fifty per cent organisations will experience increased collaboration between their business and IT teams over the next two years, Gartner Inc. said on Wednesday.

The dispute between business and IT teams over the control of technology will lessen as both sides learn that joint participation is critical to the success of innovation in a digital workplace.

"Business units and IT teams can no longer function in silos, as distant teams can cause chaos," Keith Mann, Senior Research Director at Gartner, said in a statement.

"Traditionally, each business unit has had its own technology personnel, which has made businesses reluctant to follow the directive of central IT teams. Increasingly, however, organisations now understand that a unified objective is essential to ensure the integrity and stability of core business."

The role of application leader has changed significantly with the replacement of manual tasks by Cloud-based applications in digital workplaces.

The application leader must ensure that this transition is supported by appropriate skills and talent.

Additionally, in a digital workplace, it is the application leader's responsibility to serve as the organizational "nerve center" by quickly sensing, responding to, and provisioning applications and infrastructures.

"Application leaders will bring together business units and central IT teams to form the overall digital business team," said Mann.