Apple to fix component issues in iPhone X and Macbook for free

Last Updated: Sat, Nov 10, 2018 16:35 hrs
Apple iphone x - Face Recognisation (AP Photo)

Tech major Apple said on Friday that it would fix some of the issues on the iPhone X and Macbook pro products for free. This, after Apple said it found issues affecting the devices.

Some of the issues on the iPhone X, Apple said, could be experienced on the touch component. The company said that the phone launched in 2017 at a starting price of $999 could face a component failure. Such components will be repaired by Apple for free.

The screens on affected phones may not respond correctly to touch or it could react even without being touched, the California-based company said.

On the 13-inch MacBook Pro computers, Apple said an issue could result in data loss and failure of storage drives.

Such drives would be serviced for free. Only a limited number of 128GB and 256GB solid-state drives in 13-inch MacBook Pro units sold between June 2017 and June 2018 were affected, Apple said on its website.

Last year, Apple began a massive battery replacement program after it conceded that a software update intended to help some iPhone models deal with aging batteries slowed down the performance of the phones. The battery imbroglio resulted in inquires from U.S. lawmakers.

In June, Apple said it would offer free replacements for the keyboards in some MacBook and MacBook Pro models. The keyboards, which Apple introduced in laptops starting in 2015, had generated complaints on social media for how much noise they made while typing and for malfunctioning unexpectedly. Apple changed the design of the keyboard this year, adding a layer of silicone underneath the keys.

Offers for repairs are the latest in services amid a string of price-hikes that have been seen this year. For instance Apple's top-end smartphone sells for $1499 while the latest generation of iPad machines can cost up to Rs $1899.

With Agency Inputs